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Forum » SpaceEngine » Archive » Troubleshooting and bug reports - SpaceEngine 0.9.7.3
Troubleshooting and bug reports - SpaceEngine 0.9.7.3
SpaceEngineerDate: Thursday, 16.04.2015, 22:59 | Message # 1
Author of Space Engine
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Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:

  • First of all, make sure you updated your video card drivers. This may solve 99% of all isues.
  • Read the Fixing common issues section below. It is possible that your problem can be solved there.
  • Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
  • If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!



    Fixing videocard-specific issues

    If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.


    Then look for a solution for you:

    Nvidia: Major lag spikes


    Nvidia: Water missing on terras, clouds are below the surface


    ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode


    ATI/AMD: Crash on Startup on Windows 10


    Intel HD: Glitchy landscape and textures on planets


    Intel HD: Red clouds on Earth




    Fixing common issues

    1) Obsolete or incompatible drivers


    2) Weak system


    3) System with hybrid graphics (NVidia/ATI + Intel HD)


    4) Artifacts on procedural planets


    5) Frequent crashing while generating planetary surface


    6) Spaceship disappears when far from a star


    7) Blurry textures on Solar system planets


    8) Problems with very high resolution displays


    9) Problems in Windows 10 + AMD/ATI




    List of known issues

    Green items have been fixed for the next release

    Not real bugs, but effects caused by limitations in the engine:


    Real bugs:
  •  
    HarbingerDawnDate: Thursday, 16.07.2015, 19:18 | Message # 211
    Cosmic Curator
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    Make sure you downloaded and installed 0.9.7.2 before adding the 0.9.7.3 patch. But you do have a very weak system, and SE may not run on it even if installed properly. It is a modern graphical program which requires dedicated graphics hardware to run (or very recent integrated graphics hardware).




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    Atheist101Date: Friday, 17.07.2015, 09:06 | Message # 212
    Astronaut
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    So heres my problem, cant figure it out. Happened right after i unziped and extracted to the v2.
    Attachments: 7419306.jpg(159.1 Kb)
     
    HarbingerDawnDate: Friday, 17.07.2015, 10:32 | Message # 213
    Cosmic Curator
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    If you mean the arrows, press F4, turn off vectors.




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    Atheist101Date: Friday, 17.07.2015, 21:51 | Message # 214
    Astronaut
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    United States
    Messages: 47
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    I think I tried that but I'll try again

    Added (17.07.2015, 21:51)
    ---------------------------------------------
    All it did was bring up the menu where you can turn things on and off. I went through the entire list of what could be checked or unchecked and nothing worked beside making stars and planets disapear.

     
    HarbingerDawnDate: Saturday, 18.07.2015, 00:33 | Message # 215
    Cosmic Curator
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    Quote Atheist101 ()
    I went through the entire list of what could be checked or unchecked

    As I said, turn off vectors.





    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    ApolloniusDate: Saturday, 18.07.2015, 02:11 | Message # 216
    Observer
    Group: Users
    United States
    Messages: 13
    Status: Offline
    I use the universe map to navigate primarily, and I am constantly getting errors where SE thinks I have vectors turned on, but I clearly don't.



    If I click on the "vectors" box, the box remains unticked, and the vectors turn off. If I click it again, then it is checked, and the vectors turn back on again. This happens almost always when I navigate using the universe map. At first I thought it was because I was pressing "g" to go to the selected body actually from the map, but when I closed the map first, and pressed "g" after that, I still get the vector error.

    This isn't a major thing, but it's getting to be, the more it happens.

    [EDIT] I just realized that I posted this in the incorrect forum, even after trying to make sure that I didn't. sad However, I had checked the list of known bugs and other issues, and I hadn't seen my problem there.







    Edited by Apollonius - Saturday, 18.07.2015, 02:25
     
    Atheist101Date: Saturday, 18.07.2015, 02:42 | Message # 217
    Astronaut
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    Quote HarbingerDawn ()
    As I said, turn off vectors.


    Yep you were right. Now can you tell me how to fix the way the field of stars looks? Also theres just a few things that i cant place my finger on.
     
    HarbingerDawnDate: Saturday, 18.07.2015, 05:42 | Message # 218
    Cosmic Curator
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    I see nothing wrong with it, unless you mean autoexposure, in which case press V.




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    courtney788Date: Saturday, 18.07.2015, 16:40 | Message # 219
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    I downloaded Space Engine then i can't launch into Space Engine i'm using Windows XP
     
    SpaceEngineerDate: Saturday, 18.07.2015, 19:31 | Message # 220
    Author of Space Engine
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    Russian Federation
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    courtney788, read the top post in this thread.
    And please read the forum rules.





     
    SpaceEngineerDate: Saturday, 18.07.2015, 19:37 | Message # 221
    Author of Space Engine
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    Russian Federation
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    Quote Apollonius ()
    I am constantly getting errors where SE thinks I have vectors turned on, but I clearly don't.

    This bug has been fisex in 0.974





     
    courtney788Date: Saturday, 18.07.2015, 19:40 | Message # 222
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    Oh SpaceEngineer Thanks you It's now fixed.
     
    courtney788Date: Sunday, 19.07.2015, 06:14 | Message # 223
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    I have a bug the moon temperature says "Warm" 77 and planet temperature says "Cold" -214

    Here RS 8410-1808-7-674341-89 A10.1

     
    NolDate: Sunday, 19.07.2015, 08:48 | Message # 224
    Space Pilot
    Group: Users
    Germany
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    courtney788, That's not a bug, it's tidal heating.




    "Eins - Hier kommt die Sonne
    Zwei - Hier kommt die Sonne
    Drei - Sie ist der hellste Stern von allen
    Vier - Hier kommt die Sonne"

    -Rammstein, Sonne, Mutter, 2001
     
    Brett001Date: Sunday, 19.07.2015, 11:05 | Message # 225
    Space Pilot
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    Hungary
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    Warm ice world? This makes no sense.
    Attachments: 1955147.jpg(185.7 Kb)


    Edited by Brett001 - Sunday, 19.07.2015, 11:18
     
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